You will receive all of the elements and product you order.
Your product will be spelled correctly (no purposeful misspellings),
Your product will follow the specifications you provide on your original order regarding size of the paper, spelling, wording of the degree and major, and the type of seals or emblem you select,
Your product will be smudge-free and received without damage.
If you receive your product and you see a problem (mistakes DO sometimes happen) please let us know right away. We will promptly correct the error and re-ship at our expense.